Dex One sales reps’ strike continues

Dex One sales representatives in seven states, including Colorado, continued to strike Tuesday.

Dex One employees in Grand Junction are among the strikers, who walked off the job and onto the picket line May 7. The sales representatives, who are part of IBEW Local Union 1269, said in a press release this weekend they want a new contract that ensures job security should the company decide to outsource some of its sales work, and contract language regarding layoff and severance pay policies.

The workers’ former contract expired May 4, according to Denver-based Dex One spokesman Chris Hardman. Hardman said Tuesday the company is “very open to bargaining and would like to get our workers back in the office as soon as possible.” Hardman said Dex One offered contract conditions to the union before the strike began and is waiting to hear the union’s feedback.

Hardman said the company is considering outsourcing work within the United States to help handle mobile and online sales service. He said those positions would be created in addition to, not in place of, current sales representative positions.

“We want to be fair to our employees but at the same time our operating environment has changed dramatically,” from being a company focused on print directories to one with online and mobile services, Hardman said.

“We’re looking for the flexibility to add those partners and increase our ability to reach out to additional customers.”

Hardman said about a third of sales representatives who had been on strike have returned to their jobs. Local Union 1269 representatives said in a press release Dex One has threatened to replace those on strike with temporary or permanent workers. Union President Casey Lewis said in the release sales representative who remain on strike will not return to work until they are protected from any possibility of layoffs associated with outsourcing.

“The customers don’t want to be outsourced to individuals or companies outside the area; they want to continue working with their Dex sales rep,” she said.


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