Door-to-door sales complaints up

The city of Grand Junction and the Grand Junction Police Department say they have received multiple complaints from city residents concerned about door-to-door salespeople.   Some residents have encountered aggressive salespeople, including a person who tried to get into a home.

Others were uncomfortable with educational product salespeople asking if there were children at home or in the neighborhood, according to city Revenue Supervisor Elizabeth Tice-Janda.

“We haven’t had complaints to this level previously. I don’t know if this is a new group or if it’s happening more frequently,” she said.

Tice-Janda said the city also has received recent complaints about magazine salespeople.

Selling products or requesting donations door-to-door is not illegal. But there are steps a person can take to make sure a salesperson is legitimate and following city regulations, which require people who want to exchange money for property at the time of the sale to carry a city sales tax license. Each contains the business name, a four- to five-digit account number and the city emblem.

To double-check whether a company has a valid sales-tax license, call the Grand Junction Revenue Division at 244-1536.

Two groups are exempt from carrying licenses even when exchanging goods for money on the spot, according to Tice-Janda: nonprofit organizations doing small-scale fundraising for a limited time and schools, as long as the money is benefiting the organizations or school programs.

Police advise residents to never let salespeople or any other strangers into their homes, research the company a person is representing before making a purchase and ask for a salesperson’s identification and contact information.

Most legitimate sales organizations allow customers to consider a purchase instead of buying it immediately, according to police.


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