Peterson Plumbing welcomes more than 35 business owners and Nexstar members

Peterson Plumbing, Heating, Cooling and Drains welcomed more than 35 business owners and Nexstar members from as far as Florida and New Jersey on Thursday with patriotic treatment.

Employees revved up 12 trucks adorned with American flags to commemorate Patriots’ Day and lead the charter bus of visitors through Grand Junction, from the Doubletree Hotel to the business site.

Nexstar Inc., a business development and best practices organization of 430 company members across the country, chose the Grand Junction business as one of its five site visits for the year. A two-way mentorship visit between member companies will continue through today.

“The members adhere to a really strong code of ethics,” said Kari Logan, spokeswoman for Nexstar. “They selected Peterson because of their business success. This is an opportunity for business owners to come be on site at Peterson and really learn how this company is successful.”

Peterson, at 570 S. Westgate Dr., employs 43 people and does about $4 million per year in business with locations in Montrose, Delta and Grand Junction. Owner Kenny Chapman said his business has grown 500 percent since he joined Nexstar in 2001.

The president of Nexstar, Greg Niemi, gave members a surprise visit Thursday.

“This is one of the best companies on the Western Slope and in Colorado,” he said. “The owner of the company is truly marvelous and an inspirational leader.”

Many of Chapman’s peers in the organization spoke highly of him, describing him as one of the leading motivational speakers and trainers with Nexstar.

In his opening remarks, Chapman spoke frankly to the times that numbers have hidden financial problems, how he and his team address those issues and he solicited advice from other business owners. He pointed toward things he wants opinions about, such as management utilization, and equipment, location and pricing decisions.

He also said he knew his Web site needs reworking.

“We’re not a Boulder or a Cambridge,” Chapman said. “We’re more of a blue-collar, farming community.

(People here) are not using the Internet as much as in some of the cities to find services, but they’re beginning to.”

Meanwhile, many members from elsewhere said they looked forward to hearing some of Chapman’s strategies including his management structure and mentoring methods. 

“Kenny’s really an ethical guy who treats his employees well,” said Dave Geiger, from Horizon Services in Wilmington, Del.

Mike Taylor, of Applewood Plumbing, Heating and Electric said, “This is going to break the stereotype of this business, which has been one of being dirty, not terribly smart… inconsiderate.”


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