Monfort apologizes to disgruntled fans



QUICKREAD

Dick Monfort’s statement

I want to express my sincere apology to Rockies fans that received a recent email response that was not consistent with our organization’s values. I have always tried to be open, friendly and understanding.  Obviously, at times I have failed. The fact that so many of you take the time to write to us demonstrates your tremendous passion for the Rockies.

 

Our fans throughout our city and state are the greatest in all of sports. We’re not interested, nor have we ever been interested in the relocation of our franchise. A report last night stated that in an email I sent to one of our fans, I felt Denver wasn’t deserving of a franchise. I want everyone to know that leaving Colorado has never been, and will never be an option. Our fans are our biggest asset and we do not take their support lightly. We’re blessed to be a part of this great community and we want to bring a championship to all of our fans that they so richly deserve.

 

I want our fans to know that our entire organization is committed to great baseball and a great experience. I’m sorry I created this confusion.

 

Sincerely,

 

Dick Monfort

Owner/Chairman & CEO



A firestorm of backlash after a series of emails from Colorado Rockies owner and CEO Dick Monfort to disgruntled fans prompted the team to issue a statement Friday.

“I want to express my sincere apology to Rockies fans that received a recent email response that was not consistent with our organization’s values,” the statement from Monfort began. “I have always tried to be open, friendly and understanding. Obviously at times I have failed. The fact that so many of you take the time to write to us demonstrates your tremendous passion for the Rockies.”

Monfort’s terse response to a complaint from Grand Junction fan Mike Ferguson earlier this week, telling him, “If product and experience that bad don’t come!” continued Thursday, even after Monfortw sent Ferguson a formal apology and offered to speak to him about his experience.

Ferguson took his family to Denver for the July 4 game, with the Rockies being shut out 9-0 by the Los Angeles Dodgers. He filled out a fan response form at the stadium and later received the email from Monfort.

Another email response surfaced Thursday, with KCNC television reporting a season-ticket holder submitted a letter to the club’s feedback email address and got a response from Monfort that read, “By the way you talk maybe Denver doesn’t deserve a franchise, maybe time for it to find a new home. Thanks.”

Monfort told KCNC, “That’s not what I meant. ... What I meant to say was maybe we, the owners, don’t deserve a franchise.”

Friday’s statement reiterated Monfort has no plans to relocate the Rockies.

“We’re not interested, nor have we ever been interested in the relocation of our franchise. A report (Thursday) night stated that in an email I sent to one of our fans, I felt Denver wasn’t deserving of a franchise. I want everyone to know that leaving Colorado has never been, and will never be an option,” Monfort said in the statement.

The Rockies entered Friday night’s game 39-53, only one-half game out of last place in the National League West. Their 39 wins are tied with Arizona for the least in Major League Baseball. Only Texas and Arizona had more losses (54) than the Rockies entering Friday.

In Friday’s statement, Monfort apologized for the “confusion” and said he is committed to “great baseball and a great experience.”


COMMENTS

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Perhaps Monfort should leave relations with the public to the Public Relations Department.

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